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Senior Staff

Joanne McFall Market President

Joanne McFall is the Market President for Keystone First, Pennsylvania’s largest Medicaid managed care organization, and is responsible for providing day-to-day leadership, stakeholder engagement, and strategic focus to ensure improved population health for the health plan’s more than 430,000 members.

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Lily Higgins, M.D., M.B.A., M.S. Network Medical Director

As network medical director, Dr. Lily Higgins is responsible for Keystone First’s quality assurance efforts and the management of its relationships with the local medical community, including primary care providers, specialists and hospitals.

Read the full bio about Lily Higgins, M.D., M.B.A., M.S.