The Keystone First member handbook is in the process of being updated. As a result of Healthy PA, some of the benefits have changed. These changes have not been made to the member handbook yet. If you have questions about your benefits, please call Member Services at 1-800-521-6860 or TTY 1-800-684-5505. Thank you for your patience.Need this information in print? We'll mail it to you. Go to the member portal to order a copy of the member handbook.