Provider Manual and Forms
- 2024 Keystone First Provider Manual updates (PDF)
- Download the 2024 Provider Manual (PDF)
- Non-participating provider emergency services payment guidance (PDF)
- Discharge planning guide (PDF)
View/print sections of the Provider Manual
- Appendix (PDF)
- Claims filing instructions (PDF)
- Domestic violence - resources for patients (PDF)
- EPSDT physician's desk guide (PDF)
- Immunization and catch-up schedule (PDF)
- MA bulletin 99-10-14 missed appointments (PDF)
- Non-participating provider emergency services payment guidance (PDF)
- Observation billing guidelines (PDF)
- PA EPSDT periodicity schedule and coding matrix (PDF)
- Provider reference guide (PDF)
- Updated requirements and resources for structured screening for developmental delays and autism spectrum disorder for Medical Assistance recipients (PDF)
Forms
- Pregnant patients dental form (PDF)
- Claims project submission form (XLS)
- Dental benefit limit exception request form (PDF)
- DHS MA-112 newborn form (PDF)
- Enrollee consent form for physicians filing a grievance on behalf of a member (PDF)
- Formulary addition/deletion/modification request form (PDF)
- Hospital notification of emergency admission form (PDF)
- Hysterectomy consent form (PDF)
- J&B Medical Incontinence Supply (PDF)
- Member intervention request form (PDF)
- Pharmacy forms
- Physician certification for abortion (PDF)
- Prior authorization form (PDF)
- Provider change form (PDF)
- Provider claim refund form (PDF)
- Recipient statement form (PDF)
- Recipient statement form under age 18 (PDF)
- Sterilization consent form (PDF)