Contact Us
By mail
Keystone First
200 Stevens Drive
Philadelphia, PA 19113
By telephone
Member Services
1-800-521-6860
TTY: 1-800-684-5505
Representatives are available 24 hours a day, 7 days a week.
Provider Services
1-800-521-6007
Representatives are available 24 hours a day, 7 days a week.
By email
If you have a question about Keystone First or your benefits, use our secure contact form.
If you want general information about a health care topic, email our nurses. They will call you back within 24 hours.
All other inquiries
Human Resources
humanresources@amerihealthcaritas.com
For media inquiries only
Phone: 1-484-498-5158
For business/corporate information regarding Keystone First and its affiliates, please visit AmeriHealth Caritas.